Regus - Cambridge, East Road

Regus is a fantastic place to work, connect, and innovate. The community and networking opportunities are excellent, creating a welcoming and inspiring environment every day. Beata and Stefan have done a fantastic job of building such a positive, professional, and well-run workspace. Highly recommended!

I recently used this space with a colleague who has a membership with Regus. I was amazed at how sufficient everything was, from multiple spaces to work from to great reception staff. I am currently in the process of setting up my own business and would definitely be contacting Regus about their office offering in Cambridge.

Great customer service. I visited the Wellington House Regus recently to use the lounge facilities. Great lounges and friendly staff. What made it even better is they have phone booths which is a game changer. Great building and I will visit again. The manager Stefan was very welcoming, showing me around the facilities and even helping me figure out how to use the coffee machine. Great coffee by the way. 100% would recommend this Regus building.

I’ve worked in this building for a few years now, and during that time I’ve seen a lot of positive changes. Since the new management team took over, things have been much more consistent and well organised . They’re approachable, proactive, and always willing to help, nothing ever seems too much trouble for them. Recently, they’ve upgraded the break areas and made several other improvements around the building, which have really enhanced the overall environment and the security of the car park/bike storage. Just this morning, they planted up the large planters at the front of the building, which look fantastic and give the entrance a really fresh and welcoming feel almost like you’re walking into a spa! Overall, I’m really pleased with how the building is being managed now. It’s a comfortable, well-maintained place to work, and the team are a credit to Regus.

This is absolutely unworthy of Regus. The female staff member in charge of this Lounge fails to enforce even the most basic Regus rules and standards of conduct. The first rule of any shared workspace is silence. If there are people speaking loudly or conducting job interviews, it is her direct responsibility to intervene. Yet here, not only did she fail to intervene, she also ignored a woman who was loudly and disrespectfully conducting a job interview. As a result, guests are left to confront one another, unnecessary tensions arise, and the working environment descends into chaos. We ourselves had to place a “quiet please” sign on the table of the woman shouting through her interview. The staff member then removed this sign – which should in fact be displayed on the wall – showing clearly that she neither cares about the rules nor upholds them, and perhaps even protects acquaintances. For an international organisation such as Regus, it is unacceptable to fail at maintaining such a basic level of discipline. Our expectation from Regus management is clear: either replace this staff member or provide her with serious training. The Lounge is not a venue for job interviews, and such behaviour must not be tolerated. We pay Regus significant sums every year. In return, our most fundamental expectation is a quiet, orderly, and professional working environment. If even this basic standard cannot be upheld, the reputation and credibility of the Regus brand will be severely undermined.