Great location and team there are helpful and go above and beyond

Great space in the heart of Liverpool where you can feel welcome and comfortable. The building is very well run by the excellent management team. Anna is very knowledgeable, professional and supportive. Highly recommend this place!

Our experience with Regus (IWG) Lincoln has been extremely disappointing and damaging for us as a small business. What was presented as a simple, flexible office solution quickly became a stressful and confusing ordeal filled with inflated fees, unexpected add-on costs, and a complete lack of transparency from the beginning. From the start, the communication around pricing and terms was unclear, and many charges made little or no sense. As a small business, we rely on straightforward information — instead, we were met with ongoing confusion and financial surprises. Unfortunately, the issues didn’t stop there. The behaviour from the centre manager, Sarah, made the working environment incredibly uncomfortable for myself and my team. For around six months, we felt subjected to bullying tactics, awkwardness, and unprofessional behaviour, which created a negative atmosphere every time we entered or left the building. No business — especially a small growing SME — should have to operate under that kind of pressure or discomfort. This entire experience has had a genuine impact on our team’s wellbeing and morale. I would strongly advise any SME to explore alternative options before entering into a service agreement with Regus/IWG. There are far better, more cost-effective providers out there who won’t add unnecessary stress or affect your mental health the way this company has affected ours. A deeply disappointing experience, and one we wouldn’t want any other small business to go through.

NO WAITING ROOM FOR APPOINTMENT, If you arrive early for appointment, Security man will tell you to wait outside. PLEASE ARRIVE 10 MINUTES BEFORE YOUR APPOINTMENT TIME.

Update to my previous review: They will pretend that they are fixing your problem and will not answer your emails. It's one week passed from the time that I should have received my deposit and nothing, and no one takes responsibility. The community team says that they don't know, the help desk doesn't fix your problem as well. This company doesn't have any kind of respect for their clients. In the end of the day they are just making fun of your face and taking your money. "I have been Regus client for two years. Think about having lots of dreams for your company, having a business where the purpose is helping people and ending up feeling stress, anger, annoyed all the time with the lack of respect for the clients that they have. They are really amazing until the moment that you sign your contract, after that, it's a nightmare. I have chosen an office in Mann island firstly and after having everything settled, two months after they said that I needed to move the next day for a different building because they couldn't have my type of business there. So they called me asking me to move ASAP, if possible next day, and I ended up in an office smaller than the one I had, in Derby Square, paying the same(when the lady that I signed the first agreement with said to me when I first chosen the space that Mann island was the most expensive of all of the 3 Regus buildings). I tried but I couldn't really fit in this tiny one cause my clients didn't had space to move so I asked to move for the a bit bigger on the side and guess what, they charged me more, of course. During this two years I experienced lack of respect from one of the managers, not just from me and my work, but my clients as well. They want you to pay in time and if you don't pay in time, they charge you fees, but then I finished my contract already, I'm waiting to receive my deposit, the time expired already, I ask the team, they direct me to the help desk, the help desk direct me to the portal and I'm like a ping-pong ball asking please for they send me my money back. This company doesn't have any respect for their clients and just make us feel frustrated and in anger. I don't recommend this place to anyone."