Privacy Policy
Last updated: 4 November 2026
1. Introduction
Right Space Group Limited respects your privacy and is committed to handling personal information lawfully, fairly and transparently.
This Privacy Policy explains how personal information may be collected, used, stored and shared when you visit https://right-space.com, create an account, manage a listing, purchase advertising or submit an enquiry.
Right Space Group Limited is the controller of personal information processed for its own website and business purposes.
2. Who We Are
Right Space Group Limited
Company Number: 13127780
Registered Office: The Corner House, 4 Beaumont Road, Church Stretton, Shropshire, England, SY6 6BN
Privacy enquiries: admin@right-space.com
3. Information We Collect
Depending on your interaction with Right Space, we may collect:
Personal and Contact Information
- Name and business name.
- Email address and telephone number.
- Job title and business contact details.
- Information supplied through enquiry and contact forms.
Account and Listing Information
- Account registration details.
- Operator and venue information.
- Listing ownership and verification information.
- Subscription and transaction records.
Technical and Usage Information
- IP address and approximate location.
- Browser, device and operating system information.
- Pages visited and website interactions.
- Cookie identifiers and analytics information, where permitted.
Payment Information
Payments may be handled by third-party payment processors such as Stripe.
Right Space may receive transaction references, payment status, billing information and limited payment-method details necessary to administer purchases. Payment card information is handled in accordance with the arrangements of the relevant payment provider.
4. How We Use Personal Information
We process personal information for purposes including:
- Providing and maintaining the directory.
- Creating and administering accounts.
- Publishing and managing venue listings.
- Forwarding enquiries to relevant operators.
- Processing payments and managing subscriptions.
- Responding to support requests and complaints.
- Protecting the website against fraud and misuse.
- Analysing website performance where permitted.
- Complying with legal and regulatory obligations.
- Sending marketing communications where lawful.
5. Lawful Bases for Processing
Under UK GDPR, we rely on an appropriate lawful basis depending on the purpose of processing.
These may include:
Contract: Where processing is necessary to provide services requested under a contract.
Legitimate interests: Where processing is necessary for legitimate business purposes, such as maintaining the directory, responding to business enquiries and protecting the website, provided those interests are not overridden by individuals' rights.
Consent: Where required for optional cookies or certain marketing communications.
Legal obligation: Where information must be processed or retained to meet applicable legal requirements.
The lawful basis for each processing activity should be assessed and documented by Right Space.
6. Enquiries Sent to Operators
When you enquire about a venue, we may share the information you provide with the relevant operator so that they can respond.
The receiving operator may act as an independent controller of the information and may have its own Privacy Policy.
We encourage users to review the privacy information provided by operators before sharing sensitive or confidential details.
7. Sharing Personal Information
We may share relevant information with service providers supporting our website and business operations, including:
- Website hosting and directory technology providers.
- Payment processing providers.
- Email and communications providers.
- Analytics providers, subject to applicable consent requirements.
- Professional advisers and regulatory authorities where appropriate.
- Venue operators receiving enquiries.
We do not sell personal information to third parties for their independent marketing purposes.
8. International Data Transfers
As Right Space operates an international directory, personal information may be processed or accessed outside the United Kingdom.
Where UK data protection law requires safeguards for international transfers, we will use an appropriate legal transfer mechanism or applicable adequacy arrangements.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting, contractual and dispute-resolution requirements.
Retention periods vary according to the type of information and processing purpose.
When information is no longer required, we will delete or anonymise it, subject to applicable obligations.
10. Cookies and Analytics
Right Space may use cookies and similar technologies to support website functionality, understand visitor activity and improve its services.
Where consent is legally required, relevant technologies will not be activated until appropriate consent has been obtained.
Further information is provided in our Cookie Policy.
11. Marketing Communications
We may send marketing communications where permitted by applicable law.
Where consent is required, we will obtain it before sending such communications.
Recipients can opt out of marketing emails using the unsubscribe facility provided or by contacting admin@right-space.com.
12. Your Rights
Subject to applicable law and any relevant exemptions, you may have the right to:
- Access personal information held about you.
- Request correction of inaccurate information.
- Request erasure of information.
- Restrict certain processing.
- Object to processing based on legitimate interests.
- Receive certain information in a portable format.
- Withdraw consent where processing relies on consent.
To exercise your rights, email admin@right-space.com.
We may need to verify your identity before responding.
13. Security
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure and loss.
No internet-based service can guarantee absolute security.
14. Children's Privacy
Right Space is intended primarily for businesses and adults seeking professional workspace and related services.
We do not knowingly seek to collect personal information from children through our directory services.
15. Complaints
If you have concerns about our handling of personal information, please contact us first.
You also have the right to complain to the UK Information Commissioner's Office (ICO):
16. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology or legal requirements.
The latest version will be published on this website.
17. Contact
Right Space Group Limited
The Corner House, 4 Beaumont Road, Church Stretton, Shropshire, England, SY6 6BN
Email: admin@right-space.com